BGalz is an online-only general goods retailer. We sell everyday household products – home and kitchen, lighting, Christmas decor, garden and outdoor, pets, car accessories, electronics, beauty and personal care, fitness, office, clothing and kids’ toys – bought factory-direct, held in our own US warehouse and shipped direct to customers across the United States. That is the whole business: there is no second brand, no parent company and no other storefront selling the same stock under a different name.
Where we are, and where your parcel is
Our correspondence address – the one on our invoices and the one to use for written post – is Wyoming LLC, 1500 N Grant St, Ste N, Denver, CO 80203, United States. It is an office. There is no shop floor and no counter to collect an order from, so please do not travel there expecting to buy or return anything in person – returns go to the address on your RMA email.
Our stock sits in our fulfilment warehouse in Tempe, Arizona. Every order on this site is picked, packed and shipped from there as a domestic US parcel: standard with USPS takes 5 to 8 business days for $5, and express with FedEx takes 2 to 4 business days for $15. Both include 1 business day of handling before the parcel moves. Standard shipping is free on any order of three items or more, and free on any order over $100. Because nothing crosses a border, there is no import duty and nothing for the courier to collect at the door.
What we sell
Fourteen departments of practical, everyday goods: Christmas Decor, Home & Cleaning, Kitchen & Dining, Lighting & Lamps, Health & Personal Care, Electronics & Security, Pet Supplies, Outdoor & Garden, Car & Travel, Sports & Fitness, Office & Desk, Clothing & Shoes, Kids & Toys and Tools & DIY (craft and book nook kits). Every product sits in exactly one of them, which is why nothing turns up in a department where you would not expect it.
The catalogue is deliberately broad rather than deep – we would rather carry one good version of forty things than forty versions of one thing.
We are a reseller, not a manufacturer. We do not design or make anything ourselves. Goods arrive from the factory unbranded, so they are sold under our own label with our own stock code. Most carry no retail barcode, and the Specifications tab on each listing says so rather than leaving the row blank. Where a product image comes from the manufacturer’s own catalogue rather than our warehouse, that is noted on the listing.
What we will not do
- We do not sell counterfeits. We stock unbranded goods only. Nothing here carries another company’s logo, a licensed character or a trademarked design, so there is no third-party mark on any item we sell. Listings that name another company’s brand are rejected before they reach the site.
- We do not use a famous brand’s name to describe a different product. If an item is an unbranded alternative to something well known, the listing describes what it actually is and does not imply any connection to the brand it resembles.
- We do not make medical or safety claims we cannot support. Nothing we sell is a medical device, FDA-cleared or supplied to diagnose, treat, cure or prevent a condition. Where a manufacturer has put a word like “therapy”, “treatment” or “relief” in a product’s own name, we take it out of our listing; if we have missed one, it describes the kind of object, not an effect we are promising. We set all of this out in full on Product Safety & Responsible Use.
- We do not sell anything that needs a licence to supply. No pesticides, baits or poisons, no prescription or medical devices, nothing requiring EPA registration or an applicator licence.
- We do not advertise discount codes that do not work. Any code shown on this site is live in our system when it is shown, or it is not shown at all.
- We do not add surprise fees. The price plus shipping is the price you pay – no import duty, no handling charge, nothing collected on the doorstep.
- We do not use countdown timers, fake stock warnings or invented “only 2 left” pressure. If the site says something is in stock, our warehouse has it.
- We do not describe our returns as “hassle-free”. Returns take effort on both sides. What we can promise is that the rules are written down in plain language on the Return & Refund Policy page and that we follow them.
How quality control works
Because we do not manufacture, our quality control is about matching what arrives to what was listed. Every inbound shipment is sampled at the warehouse: stock codes are checked against the purchase order, items are checked against the stated specification – capacity, wattage, materials, what is in the box – and anything electrical is checked for the US plug type and the 120 V rating we advertise. A batch that fails goes back to the supplier rather than onto the shelf.
Two departments get an extra check. For Clothing & Shoes we spot-check measurements against the chart on our Size Guide. For Kids & Toys we check that the age marking and any small-parts warning are physically printed on the packaging, not just sitting in a specification sheet.
If an item you receive does not match its listing, that is a fault on our side and we pay the return postage. See the returns policy for how that works.
Talking to us
Customer support is staffed Monday to Friday, 9:00 to 18:00 Mountain Time (Denver, Colorado).
- Email: support@bgalz.com – replies within one business day
- Phone: +1 859-555-5321
- Facebook: facebook.com/BGalz
Full contact details, a map and a message form are on the Contact page.