Reality first • Sizes 14-32 • Free US shipping over $75 • 30-day easy returns

We respond within 1 business day. Our support team is available Monday through Friday, 10:00 AM – 6:00 PM CST.

Email

diva@bgalz.com

Best for order inquiries,
returns & general questions

Address

Fort Worth, TX
Lakeside DFW
United States

Returns & mail correspondence

Response Time

Within 1
Business Day

Mon – Fri, 10 AM – 6 PM CST

What Can We Help You With?

When contacting us, please include your order number wherever relevant so we can assist you as quickly as possible.

Order & Shipping

Track your order, update your address, or ask about delivery times.

Returns & Refunds

Request a return authorization (RMA) or check the status of your refund.

Sizing & Fit

Questions about size, fit, fabric, or how a piece runs.

Damaged or Incorrect Item

Received the wrong item or noticed damage? Report it within 48 hours.

Payment & Billing

Issues with your charge, missing refund, or payment method questions.

General Inquiry

Anything else — product questions, partnerships, or feedback.

Support Hours & Location

Day Hours (CST) Status
Monday – Friday 9:00 AM – 5:00 PM Available
Saturday Closed
Sunday Closed
U.S. Federal Holidays Closed
Mailing & Returns Address B'galz Boutique — Returns Department
Fort Worth, TX, Lakeside DFW, United States
Before You Write

Many common questions are already answered in our FAQ page and Shipping & Return Policy. Checking there first may save you time.

Send Us a Message

Prefer to write to us directly? Fill out our contact form and we will get back to you within 1 business day.

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